User: Can you create an AD account for me?
Support: Sorry, what account?
User: An AD account.
Support: Can you spell that for me please?
User: Spell what?
Support: AD
User: A-D

#40 - 2012-01-19 -

Hi Support,

We require a new printer because we dropped the string from our pens into the printer (again!) and it jamme d.

Please send out a replacement, and a spare if possible.

#38 - 2010-12-07 -

User: My AD account appears to be locked, can you please unlock it?
Support: Please clear your IE cache

#37 - 2010-06-08 -

Geek 1: I started working with databases when DB2 was around
Geek 2: Yeah, well, I started working with databases when DB1 was around!

#35 - 2009-05-12 -

My majors including the Microsoft certified professional certificate signed by Bill Gates

#34 - 2009-04-28 -

Tech: I need you to right click your mouse
User: I dont see how thats going to help
Tech: Trust me right click your mous e
User: Dont treat me like an Idiot
Tech: Im not please just right click on your mouse
User: Alright Im clicking my r ight hand over the mouse and nothing is happening

#33 - 2009-04-10 -

User: I'm having trouble with product X
IT guy: I haven't used that product before
User: I followed the install instruct ions, but now I can't save any Word documents
IT guy: I don't know, I haven't used that product before
User: But I can't save my Word documents!
IT guy: You have more experience with the product than I do
User: But I've only installed it
IT guy: That's more than I've done
User: Can't you help me anyway?
IT guy: If you managed to follow the installation in structions, why can't you follow me instructing you that I know nothing about the product?
User: I just thought you might k now...

#32 - 2009-02-05 -

SELECT *
FROM users
WHERE clue > 0;

0 rows returned;

#31 - 2008-12-21 -

support: Welcome to HP, John speaking
user: How do you spell HP?
support: Excuse me?
user: How do your spell your com pany name, HP?
support: Umm, have a think about it
user: Oh shit (hangs up)

#30 - 2008-08-26 -