Random quotes
User: My friend told me I can check my email without connecting to the internet. Can you tell me how to do that?
Support. That is not possible, you need to have an internet connection
User: No you don't, my friend said so
Support: How do you expect to receive emails, when you have no connection to the outside world?
User: You're the tech, you tell me.
Support: It can't be done.
User: Fine. I'll call someone else who knows what they are doing.
Support. That is not possible, you need to have an internet connection
User: No you don't, my friend said so
Support: How do you expect to receive emails, when you have no connection to the outside world?
User: You're the tech, you tell me.
Support: It can't be done.
User: Fine. I'll call someone else who knows what they are doing.
#16 - 2008-01-12 -
Support: OK, right click on My Computer.
Customer: How can I right click on your computer, I'm not there!
Customer: How can I right click on your computer, I'm not there!
#13 - 2008-01-05 -
Ahh, this issue is caused by a PICNIC.
Problem In Chair, Not In Computer.
Problem In Chair, Not In Computer.
#7 - 2008-01-03 -
Why isn't there way of linking two or more computers via HDMI instead of Cat5/6, as HDMI has like a 10gb/s transfer rate doesn't it?
#26 - 2008-05-05 -
Customer: "I'm having a problem installing your software. I've got a fairly old computer, and when I type 'INSTALL', all it says is 'Bad command or file name'."
Tech Support: "Ok, check the directory of the A: drive-go to A:> \ and type 'dir'."
Customer reads off a list of file names, including 'INSTALL.EXE'.
Tech Support: "All right, the correct file is there. Type 'INSTALL' again."
Customer: "Ok." (pause) "Still says 'Bad command or file name'."
Tech Support: "Hmmm. The file's there in the correct place-it can't help but do something. Are you sure you're typing I-N-S-T-A-L-L and hitting the Enter key?"
Customer: "Yes, let me try it again." (pause) "Nope, still 'Bad command or file name'."
Tech Support: (now really confused) "Are you sure you're typing I-N-S-T-A-L-L and hitting the key that says 'Enter'?"
Customer: "Well, yeah. Although my 'N' key is stuck, so I'm using the 'M' key...does that matter?
Tech Support: "Ok, check the directory of the A: drive-go to A:> \ and type 'dir'."
Customer reads off a list of file names, including 'INSTALL.EXE'.
Tech Support: "All right, the correct file is there. Type 'INSTALL' again."
Customer: "Ok." (pause) "Still says 'Bad command or file name'."
Tech Support: "Hmmm. The file's there in the correct place-it can't help but do something. Are you sure you're typing I-N-S-T-A-L-L and hitting the Enter key?"
Customer: "Yes, let me try it again." (pause) "Nope, still 'Bad command or file name'."
Tech Support: (now really confused) "Are you sure you're typing I-N-S-T-A-L-L and hitting the key that says 'Enter'?"
Customer: "Well, yeah. Although my 'N' key is stuck, so I'm using the 'M' key...does that matter?
#11 - 2008-01-05 -
User: If i plug 9 pc's into a 16 port router and 1 internet it will share the internet through all the pc's right?
Support: All machines will be able to access the internet, but they will not share in a friendly way. One person will be able to slow everybody down.
User: So will plugging 4 internet sources into the router to be shared help at all or is it pointless?
Support: What 4 internet sources?
User: Instead of taking 1 cable from the adsl modem to the router take 4 of them. My modem has a 4 port switch inbuilt
Support: No, no help
Support: All machines will be able to access the internet, but they will not share in a friendly way. One person will be able to slow everybody down.
User: So will plugging 4 internet sources into the router to be shared help at all or is it pointless?
Support: What 4 internet sources?
User: Instead of taking 1 cable from the adsl modem to the router take 4 of them. My modem has a 4 port switch inbuilt
Support: No, no help
#29 - 2008-05-28 -
On my helpdesk answering machine..
"Hi! I can't login! Call me back!"
.... no name, no number
"Hi! I can't login! Call me back!"
.... no name, no number
#9 - 2008-01-04 -
I need to find any way of getting online without any use of the modem because I have a computer at home AND it does not have a modem. If you have any suggestions, pleeeease let me know.
#27 - 2008-05-06 -