Random quotes
Customer: "I'm having a problem installing your software. I've got a fairly old computer, and when I type 'INSTALL', all it sa
ys is 'Bad command or file name'."
Tech Support: "Ok, check the directory of the A: drive-go to A:> \ and type 'dir'."
C ustomer reads off a list of file names, including 'INSTALL.EXE'.
Tech Support: "All right, the correct file is there. Type 'INSTALL' again."
Customer: "Ok." (pause) "Still says 'Bad command or file name'."
Tech Support: "Hmmm. The file's there in the correct place-it can't help but do something. Are you sure you're typing I-N-S-T-A-L-L and hitting the Enter key?"
Customer: "Yes, let me try it again." (pause) "Nope, still 'Bad command or file name'."
Tech Support: (now really confused) "Are you sure you're typing I-N-S-T-A-L-L and hitting the key that says 'Enter'?"
Customer: "Well, yeah. Although my 'N' k ey is stuck, so I'm using the 'M' key...does that matter?
Tech Support: "Ok, check the directory of the A: drive-go to A:> \ and type 'dir'."
C ustomer reads off a list of file names, including 'INSTALL.EXE'.
Tech Support: "All right, the correct file is there. Type 'INSTALL' again."
Customer: "Ok." (pause) "Still says 'Bad command or file name'."
Tech Support: "Hmmm. The file's there in the correct place-it can't help but do something. Are you sure you're typing I-N-S-T-A-L-L and hitting the Enter key?"
Customer: "Yes, let me try it again." (pause) "Nope, still 'Bad command or file name'."
Tech Support: (now really confused) "Are you sure you're typing I-N-S-T-A-L-L and hitting the key that says 'Enter'?"
Customer: "Well, yeah. Although my 'N' k ey is stuck, so I'm using the 'M' key...does that matter?
#11 - 2008-01-05 -
(Found in a custom SQL database)
SELECT *
FROM members
WHERE MemberNo >= '7624'
OR MemberNo <= '7624'
SELECT *
FROM members
WHERE MemberNo >= '7624'
OR MemberNo <= '7624'
#20 - 2008-02-05 -
Support (to home customer): Do you have a fairly fast internet connection, because the file you need to download is 300Mb?
User: Nah mate, I've only got broadband.
User: Nah mate, I've only got broadband.
#4 - 2008-01-03 -
User: I just bought a new monitor - can you set it up on my computer?
Support: Not a problem
User: Just make sure you tr ansfer over all my icons and programs
Support: We are not replacing your computer
User: I know, but I need all of my ico ns on the new monitor, so please transfer them
Support: Not a problem
User: Just make sure you tr ansfer over all my icons and programs
Support: We are not replacing your computer
User: I know, but I need all of my ico ns on the new monitor, so please transfer them
#10 - 2008-01-05 -
#23 - 2008-02-25 -
Support: Ok i'll get you to press the start button
Then we heard a beep
Tech: Did you press it?
Customer: Yes, i pres sed the star button
The customer instead of pressing the windows start button, pressed the asterisk on the phone!
Then we heard a beep
Tech: Did you press it?
Customer: Yes, i pres sed the star button
The customer instead of pressing the windows start button, pressed the asterisk on the phone!
#24 - 2008-02-27 -
I need to find any way of getting online without any use of the modem because I have a computer at home AND it does not have a
modem. If you have any suggestions, pleeeease let me know.
#27 - 2008-05-06 -
My majors including the Microsoft certified professional certificate signed by Bill Gates
#34 - 2009-04-28 -